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In pursuit of our mission, we have adopted
the following values:
- Tell the truth in a
way that helps.
- Our customers come
second; our effectiveness,
our integrity, and our
sanity come first.
- The highest quality
comes from people with
a balance of work and
home.
- Mistakes and shortcomings
are a company resource,
from which we will learn
better ways to run our
business.
- Conduct business in
a way that raises the
level of practice of
everyone we touch.
Over the years, these guides have repeatedly
proven their value in directing our work.
They have just as often proven complex
or elusive, so we present them early
and often in the hopes of securing the
high quality and humanity they support.
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